HK & Co Terms and Conditions

T&C

Discover the diamonds you desire effortlessly as you browse through our platform. We invite you to explore our Terms and Conditions and Privacy Policy before starting your journey with Hari Krishna Exports Pvt. Ltd. Your acknowledgment of these terms is crucial for accessing our exclusive diamond marketplace.

Guidelines for Users

Binding Agreement:
By accessing our website and agreeing to our terms and conditions (T&C), you enter into a binding agreement with Hari Krishna Exports Pvt. Ltd. These terms exclusively regulate your interactions with our company, overriding any other agreements you may have previously made. Whether you're shopping on our site now or in the future, or utilizing services from us or our affiliates, these T&C apply. However, if our T&C conflict with guidelines already established by affiliated companies, those specific guidelines shall prevail.
Diamond Purchases:
When you pick out diamonds on our website and decide to buy them, it's like extending an offer to purchase. But remember, this offer is subject to the rules of our site, any special guidelines from the seller, and our terms and conditions (T&C). A stone selected by you is subject to availability. As the same stones are available in our physical sales section, it is possible that the stone you selected has been sold just minutes earlier. In such a rare event, we appreciate your understanding.
Right To Modify Terms:
The company reserves the right to change/alter/delete any of the clauses in T&C at its own discretion without any prior notice.

Ownership & Access

Hari Krishna Exports Pvt. Ltd. is the sole owner of the website hk.co.

Ownership of Content:
All website content, including text, design, logos, software data, graphics, audio, video, icons, and images, is owned entirely by the company.
Commercial Use Restrictions:
By registering on hk.co, you may browse, download, and print content for personal use only. You are not permitted to modify any downloaded content. Registration grants no additional rights.
Consequences of Unauthorized Use:
Any part of the downloaded content may be used for commercial purposes only with prior written permission from the company, specifying the scope and extent of use.
Prohibited Unauthorized Access:
Unauthorized commercial use, sharing with third parties, or any other use without the company's specific permission will result in strict disciplinary and legal action. Unauthorized access to any part of this website or related systems/networks is prohibited.
Lawful Use Only:
Access is granted solely for lawful purposes. Any use that infringes the rights of Hari Krishna Exports Pvt. Ltd., including posting or transmitting unlawful, threatening, abusive, defamatory, vulgar, obscene, or objectionable messages, is prohibited. Access is for the registered user only and must not be shared with any third party.
Responsibility for Password Security:
The user is fully responsible for any transactions made using their password. Hari Krishna Exports Pvt. Ltd. is not liable for any consequences of unauthorized password use. Users must ensure their password is secure and not accessible to unauthorized individuals.

Pricing

Terms of Sale: Advance Payment Required
Pricing Policy: Fair and Fixed Price Policy
Price Confirmation: The price of a stone is fixed once the sale is confirmed. However, prices may change before the order is confirmed.
Error Corrections: The company reserves the right to correct any errors, including pricing errors due to system issues, data entry mistakes, or inaccurate descriptions even if the order has been placed.
Extra services: required by the buyer will be charged separately.

Payment

Advance Payment Required: Payment for all confirmed orders must be made in advance. Stones will be dispatched only after payment confirmation.
Payment Deadline: Full payment must be received within five days of order confirmation. If payment is not received within this period, the order can be cancelled.
Currency: Transactions are accepted in US Dollars only.
Local Taxes: if any are to be borne by the purchaser.

Shipment

Experience excellence at no cost! Enjoy your first business transaction with Hari Krishna Exports Pvt. Ltd. absolutely free. Start your journey with us and discover unparalleled quality and service without any initial expense.

Payment Confirmation: Shipping will commence once we receive confirmation of advance payment for your order.
Courier Services: Your stones will be delivered to your doorstep via reputable couriers such as Brinks, Malca Amit, BVC Express, PS, or FedEx on a Cost and Freight (C&F) basis. Shipping through FedEx or any other shipping company will require a prior approval from Hari Krishna Exports Pvt. Ltd.
Insurance: Door-to-door insurance will be provided by the courier service.
Shipment: Hari Krishna Exports Pvt. Ltd. reserves the right to decline shipments to certain international destinations.

Shipping And Handling Charges

Invoice Amount

Charge

For Invoices below US$15000

Minimum $100

For Invoices above US$15000

Free*

* Shipments valued above $15,000 will qualify for free shipping. However, this offer is subject to the destination country and the freight company's terms and conditions.

The charges listed above apply to shipments via Brinks and Malca Amit. These rates cover transportation from Mumbai, India, to the specified destination (airport only).

Shipping Charges: For invoices exceeding US$15,000, we cover shipping from our office to the nearest international airport. The buyer is responsible for shipping costs from the airport to their office. For shipments within and abroad India, any applicable local taxes will be charged extra.

Cancellation of Orders

Upon placing an order, our representative will contact you to reconfirm the order details.
Once the stones are shipped, the order is deemed to have been executed, and cancellation is no longer possible.
As mentioned above, the order will expire on the 5th business day following confirmation if advance payment is not received by then.

KYC Compliance

Customer Identification: All customers must provide valid identification documents to verify their identity before engaging in any transactions with us.
Address Verification: Customers are required to submit proof of address documents to verify their residential/commercial address.
Business Verification: For corporate clients, we require the submission of business registration documents, tax identification numbers, and other relevant business credentials.
Data Privacy: All personal and business information provided by customers is treated with the utmost confidentiality and is only used for KYC compliance and regulatory purposes.
Non-Compliance: Failure to provide the required KYC documents and information may result in the suspension or termination of services.
Updates to KYC Policy: We may update our KYC policy from time to time to reflect changes in regulatory requirements or business practices. Customers will be notified of any significant changes.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Terms & Conditions: Transactions are subject to the jurisdiction of Mumbai, India

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